RITES provides consultancy services to Railway, non-railway government and public sector organisations in the field of web-based technologies, feasibility study, system analysis, system design, software development, implementation support, identification of hardware and system software requirements, software conversion/porting of Computerised Commercial Applications particularly in the areas of Company Accounting, Payroll, Material Management. The department is ISO: 27001:2013 certified.
In-house needs of RITES are met through SAP ERP which has been implemented in the organisation to support its business operations, enhance its core capabilities to gain competitive advantage in market.
RITES has successfully implemented Government e-Procurement System of NIC (GePNIC) and e-Office by NIC to enable paperless office and has facilities for procurement via GEM Portal, access to internet and corporate e-mail services.